Terms and Conditions

Introduction

These Terms and Conditions govern the issuance and use of the National Carers Card, provided by NATIONAL DISABILITY CARD LIMITED ("we," "us," "our"). By applying for or using the National Carers Card, you ("Applicant," "Cardholder") agree to abide by these terms and conditions.
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Definitions

Cardholder: The individual to whom the National Carers Card is issued.Carer: An individual who provides care to someone who needs help due to illness, frailty, disability, mental health problems, or addiction.
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Terms of Use

The National Carers Card must display a photograph of the Cardholder and other required information to be valid.The Card is non-transferable and only the Cardholder may use it.While we collaborate with various venues and attractions, acceptance and specific accommodations provided with the National Carers Card may vary. Benefits such as discounts, concessionary rates, or special access (e.g., fast track or queue jump) are at the discretion of each venue. Always check with the venue beforehand.

Disclaimers
The National Carers Card does not guarantee any specific benefit or accommodation at any venue.The National Carers Card does not function as a disabled parking permit, bus pass, or railcard.
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Validity and Renewal

The National Carers Card is valid for two years from the date of issue.To renew or replace a lost card, a new application is required, subject to an £18 processing fee.
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RADAR Key Purchase

Applicants and Cardholders purchasing a RADAR Key certify that it will be used in the performance of their duties as a carer and that they understand that Value Added Tax (VAT) will be added to the purchase.
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Data Protection

We comply with the General Data Protection Regulation (GDPR) and are registered as a Data Processor with reference number ZA733593. For details on how we handle your data, please refer to our Privacy Policy.
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Contact Information

For queries, use the contact form on our website or email us at info@disabilityid.co.uk.Governing Law and Jurisdiction
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These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
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